Newsletter

Warranty

A & A Mattress® Warranty Information

The craftsmanship and care used to build everything we sell allow us to offer a limited warranty against defects in workmanship and/or materials (other than fabric handles or tufting rosettes, if featured on the mattress). All product is repaired, if under warranty.

Any and all implied warranties on this product, including any implied warranty of merchantability or fitness for a particular purpose shall not exceed in duration the term of this limited warranty, which begins with the date of purchase by the consumer. The service terms stated in this warranty shall be the consumer's sole and exclusive remedy in the event of product failure during the warranty period. A&A Mattress & Home Furnishings, shall not be liable for incidental or consequential damages arising out of the use of this product or inability to use this product, or for the breach of this or any other express or implied warranty.

This warranty is valid only if the mattress is purchased with matching box spring and does not include cover. If identical materials are not available at time of repair or replacement, A & A Mattress & Home Furnishings reserves the right to substitute materials of equal quality. Your warranty is valid for new product only, all floor model items are purchased "as is" and all sales are final for any floor model items.

The warranty only extends to the original purchaser and the following information is required to obtain service or parts, under this warranty:

  1. Proof of purchase with the original invoice.
  2. The Mattress and/or Box must be free of stains for the warranty to be valid.

If you believe your mattress or boxspring is defective, please contact us immediately. Any and all implied warranties for this product shall not exceed in duration the term of this limited warranty. A & A Mattress is not responsible for any incidental or consequential damage resulting from product defect. 

What does the warranty cover?
The warranty is valid for manufacturing defects only.

  • Coils or wires that are loose or broken
  • Coils or wires that rip through the fabric
  • Body Indentations of 2” or greater
  • Queen sets that were used with a 6 support frame or 12 or more slats
  • King sets that were used with a 8 support frame or 12 or more slats

We reserve the right to substitute material of equal value. You are 100% responsible for transportation cost to and from the factory or distributor, which are all from Toronto, Ontario. The warranty does not cover products found to be in an unsanitary conditions, stained, invested or when the product failure is due to causes other than defective materials or workmanship.

We earnestly thank you for your business and if you have any questions, please do not hesitate to call or e-mail us. Please click here to contact us. We don't sleep well, until you do.